This privacy policy explains what information InstaPicker collects when you use our website and tools, why we collect it, and what you can do about it. We have tried to write it like humans talk rather than burying everything in legal fog. If anything is unclear, email us at [email protected], and we will explain.
Who we are
InstaPicker is an Instagram comment picker for running giveaways and contests. When this policy says "we," "us," or "our," it means InstaPicker. When it says "you," it means anyone who visits our site or uses our tools.
The information we collect
We try to collect only what we need to run the service. In practice, that falls into a few categories.
Account information. When you sign up, we store details such as your name and email address so we can create your account, log you in, and contact you about your service.
Payment information. If you buy a paid plan, payment is handled by a secure third-party processor. We do not store your full card number on our own systems. We may keep records of which plan you are on and your billing history.
Giveaway data. To run a draw, we read the public comments on the Instagram post or reel you point us to. We do not ask for your Instagram password, and we do not log in as you. We only work with comments that people have already posted publicly.
Usage and technical data. Like most websites, we automatically collect basic technical information such as your browser type, device, approximate location, and how you move through the site. This helps us fix problems and improve the tool.
Messages you send us. If you email us, we keep your message and our reply so we can help you and follow up if needed.
How we use your information
We use the information above to create and manage your account, run the giveaways you ask us to run, process payments, answer your questions, keep the service secure, and make it better over time. We may also send you important service messages, such as billing notices or changes to this policy. We will not spam you, and you can opt out of non-essential emails.
Cookies and similar tools
We use cookies and similar technologies to keep you logged in, remember your settings, and understand how people use the site so we can improve it. You can control cookies through your browser settings, though turning some off may affect how the site works. If we use analytics or advertising tools, we will keep that list current and explain it here.
Who we share information with
We do not sell your personal information. We share it only in a few limited situations: with trusted service providers who help us run the business, such as payment processors and hosting providers, and only so they can do that work; when the law requires it, such as a valid legal request; and if our business is ever transferred to another company, in which case your information may move with it under this same policy.
How we protect your data
We use reasonable technical and organizational measures to keep your information secure, including encryption where appropriate and limited internal access. No system online is ever perfectly safe, and we cannot promise absolute security, but we take the responsibility seriously and act quickly if something goes wrong.
How long we keep it
We keep your information for as long as your account is active and for a reasonable period afterward, or as long as we need it to meet legal and accounting obligations. When we no longer need it, we delete or anonymize it.
Legal basis for using your data
Where the law requires us to have a legal basis for processing your information, we rely on a few. We process your data to deliver the service you signed up for, which is our contract with you. We process some data because we have a legitimate interest in running and improving a secure product. And in cases where the law asks for it, we rely on your consent, which you can withdraw at any time.
International data transfers
We may store or process your information in countries other than the one you live in, including where our service providers operate. When we move data across borders, we take steps to make sure it stays protected to a standard similar to the one described here.
Links to other sites
Our site and tools may link to Instagram and other third-party services. Once you follow a link away from InstaPicker, this policy no longer applies. We encourage you to read the privacy policy of any other service you use, since we do not control how they handle your data.
Your choices and rights
Depending on where you live, you may have the right to see the information we hold about you, correct it, delete it, or object to certain uses. You can also ask us to stop sending marketing emails at any time. To make any of these requests, email [email protected] and we will respond as the law requires.
Children
InstaPicker is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child has given us their information, contact us and we will remove it.
Changes to this policy
We may update this policy as our service changes or the law evolves. When we make a meaningful change, we will update the date at the top and, where appropriate, let you know directly. Using InstaPicker after an update means you accept the revised policy.
Contact us
Questions about your privacy or this policy? Email us at [email protected] and a real person will reply.